Send Windows & Deliverability Guardrails

Automation without pacing is how domains get burned. LeadHootz will not blast a sequence at 2am just because a job queued.

Account timezone

Set it in Settings. Caps reset at midnight in this zone. New campaigns inherit it; you can still override per campaign.

Daily caps

Pick a number a human could send from that mailbox. Inbox sending stays personal. Add SendGrid only after the domain is authenticated and you have outgrown inbox limits.

Day-of-week windows

Steps outside the window are held, not sent. Match local business hours for the market you are emailing.

Stop-on-reply

Unibox is the control room. When someone answers, the sequence stops so a person can take the thread.

If a send fails or bounces, it surfaces in Unibox and Campaign Progress. Do not “fix” deliverability by raising the cap.