Last Updated: July 1st, 2024
Website Privacy Overview
At SocialHootz, our website is designed to collect minimal information from visitors. When we do require your data, the purpose is clearly communicated. For instance, should you request further details from us, we will ask for necessary contact information to fulfill your inquiry.
We uphold strict confidentiality standards; hence, we do not retain credit card information nor do we divulge customer details to third parties.
As a user, you have the capability to update your personal and organizational information on our website. This assists us in maintaining accurate and current business contact records.
Our use of cookies is limited to session-specific purposes and they are set to expire upon your departure from our site. This practice is intended to enhance your browsing experience. For example, cookies facilitate the retention of login status to bypass repeated authentication requests. Additionally, we employ Google Analytics to gain insights into user interactions with our website, enabling us to make continuous improvements.
Be assured that such information is kept confidential.
Legal Framework for Data Processing
The processing of your data is predicated on the 'contract' legal basis. By utilizing our website, you are engaging in a contractual agreement, necessitating certain cookies for its fulfillment. While your web browser may seek your consent for cookie usage, your login action inherently constitutes a contractual need for cookies, rendering explicit consent a technicality of browser functionality.
All session data is securely stored within your web browser and is systematically erased at session end.
Should you wish to reach out to us, our contact information is readily available on the website's contact page.
In the event of any perceived unfairness, we invite you to communicate with us directly for resolution. Alternatively, you have the right to lodge a complaint with the UK's Information Commissioner's Office, accessible at www.ico.org.uk.
Handling of Business Contact Data
If you hold a decision-making position within a UK organization, it is likely that we possess your business contact details. This information is made accessible to other UK businesses for direct marketing purposes that are deemed professionally pertinent. Should you prefer not to receive such communications, we will honor your request.
The personal data we retain may include your name, work email address, and potentially your LinkedIn profile URL. SocialHootz Limited processes this data based on the 'legitimate interest' principle, which allows us to commercially benefit from licensing this data for direct marketing use.
We assure you that your personal data is not subjected to automated decision-making or profiling by SocialHootz.
Your Rights Over Your Personal Data:
Data collection may occur through direct phone calls to your organization. If you are unavailable, we may accept information from a colleague who believes they are authorized to provide it. In such cases, a Fair Processing Notice will be sent to the provided email address.
Recipients of Your Personal Data:
Your personal data may be shared with:
Your personal data is supplied by SocialHootz only for marketing products or services that are relevant to your professional role.
Upon the expiration of a data license, the licensee is obligated to delete your data. Should you believe this has not occurred, please contact us.
Contact and Complaints:
For any inquiries or concerns, please refer to our contact page. If you feel we have not treated you fairly, we urge you to inform us, as we are committed to rectifying any such issues.
You also have the right to lodge a complaint with the UK's Information Commissioner's Office, accessible at www.ico.org.uk.
Data Verification:
Information about your organization may have been verified through a telephone interview with you or a colleague. We strive to understand your role and confirm your details, and we follow up with written confirmation of data processing.
We will continue to process your data as long as it remains accurate and current, with periodic updates to ensure its validity.
Licensing Conditions:
Prior to licensing your data for direct marketing, the licensee must commit to using the data solely for purposes that are professionally relevant to you, based on your organization's characteristics and your role within it.
The objective is to enable direct marketing that is pertinent to your professional responsibilities. While you may not have a need for the marketed product or service, the relevance of the marketing material should be apparent.
To update your data, modify your preferences, or request a copy of the data we hold about you, please contact us at [email protected] or call 07590 677343 at no cost.
Customer Information Management
We maintain records of customer information primarily to facilitate communication. The personal details we retain include your name, job title, and potentially your work email address. We assure you that we do not retain credit card information, nor do we disclose customer details to third parties.
Post-transaction communications may persist for up to two years following the date of your last invoice. Subsequent to this period, your data will be either erased or retained, subject to your preference.
Disclosure of your information is limited to SocialHootz employees and our processing partners, such as mailing agencies. Legal obligations may necessitate further disclosure.
The processing of your data is grounded in the 'contract' basis during your active customer status. Upon cessation of active engagement, the basis transitions to 'legitimate interest', reflecting SocialHootz’s commercial objectives and the anticipation of future transactions.
We categorically refrain from employing your personal data in automated decision-making or profiling activities.
Your Data Rights:
For inquiries or feedback, please refer to our contact page. If you perceive any unfairness in our practices, we urge you to inform us, as we are committed to rectification.
Should you wish to escalate concerns, you have the right to contact the UK's Information Commissioner's Office at www.ico.org.uk.
Supplier Information Protocol
SocialHootz maintains a record of supplier details to facilitate seamless communication. The personal information in our possession typically includes your name, job title, and possibly your work email address. We commit to retaining your personal details for a duration of two years following the issuance of your last invoice. Subsequently, we will either erase your data or retain it upon your request.
Access to this information is restricted to SocialHootz personnel and our designated processors, such as mailing agencies. Legal obligations may necessitate further disclosure.
The legal framework for processing your data is based on 'contract' during the period of active service provision. Once the supplier relationship ceases, the basis shifts to 'legitimate interest', reflecting our potential future business needs.
We assure you that your personal data is not subject to any automated decision-making or profiling.
Your Rights Regarding Personal Data:
For any inquiries or to address concerns, please visit our contact page. If you believe our practices have been unfair, we invite your feedback for corrective action.
You also reserve the right to lodge a complaint with the UK's Information Commissioner's Office, accessible at www.ico.org.uk.
Employee Data Management
SocialHootz retains employee information to facilitate employment processes, remuneration, and work management. Additionally, we may hold next of kin details to be used exclusively in emergency situations.
During your tenure at SocialHootz, we record time and attendance to ensure your safety, particularly in emergency scenarios such as fires. We also maintain records related to recruitment, training, development, and performance evaluations. For security measures, we operate surveillance cameras and may retain records of any disciplinary actions.
Upon termination of employment, next of kin details are expunged. Other employment-related records, including employment dates for reference purposes, are retained for an extended period.
Access to this information is typically confined to the Human Resources department, Department Managers, and Board Members of SocialHootz. However, in the event of a legal dispute or for other legal reasons, disclosure to authorities or legal professionals may be necessary.
The processing of your data is primarily under the 'contract' basis during your employment. Certain records, such as payroll, may fall under 'legal requirement'. Next of kin information is retained based on 'consent'.
We assure you that your personal data is not utilized for automated decision-making or profiling.
Your Rights Over Your Personal Data:
For any inquiries or to address concerns, please refer to our contact page. If you believe our practices have been unfair, we invite your feedback for corrective action.
You also reserve the right to lodge a complaint with the UK's Information Commissioner's Office, accessible at www.ico.org.uk.
If you have any questions about this Policy, please contact us at [email protected]
Cookie Notice
We and third parties such as our customers, partners, and service providers use cookies and similar technologies (\"cookies\") to provide and secure our Services, to understand and improve their performance, and to serve relevant information. For more information, see our Cookie Policy.